Frequently Asked Questions
Everything you need to know about shopping with Double Tops Originals.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within the domestic region usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our specifications to find your perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange for a different size.
Which payment methods do you accept?
Double Tops Originals accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices to ensure every original piece is made responsibly.
How should I care for my Double Tops garments?
To maintain the longevity of our apparel, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of every item.